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Top-Rated, Licensed &
Authorized PABX Phone
Distributor In Singapore
We offer One-Stop-Shop Solutions for
Office Essentials providing expert supplies &
installations of business telephone system.
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We are a Singapore 5-stars distributor providing telephone system & installation services.
With more than 20 years of experience, we are ever ready to provide the best fitted solutions based on customers’ requirements.
ABOUT OUR COMPANY
Established since 2002, Matrix IP Comms was formed with the objectives of providing a one-stop Services and Solutions for Telecommunications and office equipment. The founding team has been in the office automation industry since 1989 and has vast experience and strong understanding of the needs of our clients in the corporate settings.
We have served many happy clients in various industry sectors such as hospitality, F&B, healthcare, education, construction and many SMEs’ Companies.
Our elite team of sales consultants, technicians and engineers are an assembled of professionals with more than 20 years of experience. As such, we are ever ready to provide you with quality services and rapid response for maximum customers’ satisfaction.
Keyphone System / Business Phone
Call Centre Solution
Auto Call Distribution Solution
Tele Conversation Recording Solution
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What Our Customers Say….
"I highly recommend them. The price was very reasonable and the job was completed as per schedule without any hassle. The work was of high quality and it was a pleasant experience dealing with them.
"Had the pleasure of meeting the owner of this company, Amos. He and his team was very professional, polite, and transparent. He was also able to provide me an estimate promptly. We hired him … highly recommend them!"
"Had a very good experience with this company. Company delivered as promised and they put a new NEC PABX in my office. We were very satisfied with the results.
"A great company. I highly recommend them!! I was not happy with my experience with another vendor. Very thankful that Matrix IP Comms came along. The installation was completed on time and was of high quality.
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Frequently Asked Questions…
What does PABX mean?
A Private Automatic Branch Exchange (PABX) is a telephone system within a Company that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines. In contrast to a public switched telephone network (PSTN), the main purpose of a PABX is to save the cost of requiring a line for each user to the telephone company’s central office.
A PABX (on-premise system) is owned and operated by the Company rather than the telephone company — the telephone company of which may be considered a supplier or service provider, however. Private automatic branch exchanges used analog technology originally. Today, PABXs use digital technology — digital signals are converted to analog for outside calls on the local loop using plain old telephone service (POTS). Nonetheless, PABXs can include network switching systems that accommodate analog phones into the enterprise’s digital PABX system
What’s the difference between traditional PABX & IP PABX?
A traditional PABX system uses traditional phone lines, while a VoIP system uses the internet to send and receive phone calls. VoIP phone service is widely used today, although one drawback is that a VoIP connection depends on an internet connection to handle the bandwidth. Modern offerings, such as IP PABX systems, provide almost unlimited growth in terms of extensions and trunks. IP PABX are generally more costly and difficult to implement as it also involves IT portion as compared with a traditional PABX.
IP PABX is also more suitable for business that has multiple offices or overseas branches that requires to unify the communications within the same organization. This will also help with more savings without incurring expensive overseas IDD charges.
Larger companies may look for new technology and special features and make purchases based on future needs. However, a smaller company may look mainly at costs, which will be substantially lower for digital phones connected to its already-in-place on-premises telephone lines. If new cables need to be installed and the local area network (LAN) is not VoIP-ready, costs will be higher. Some small offices or retailers may need just 6, 10 or 15 phones and are operating with traditional copper phone lines, rather than a Primary Rate Interface (PRI) circuit. So, these establishments may limit their selection of a new phone system to either an over the open internet VoIP service (hosted business VoIP) or a small new digital system because the upfront cost per phone can be significant when getting an in-house IP PBX.
What is IP phone?
A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN).
Is NEC PABX recommended?
NEC is established since 1899 and has a long history of more than 120 years of delivering quality, easy-to-use products. Their current PABX line-up is no different and they offer phone system solutions to cater to every business size. The NEC PABX system solutions are hybrid, which means they offer the latest IP technology as well as traditional technology.
Apart from NEC Brand, which is both robust and economical in price, there are also other brands available. Example like Avaya. Alcatel, Cisco, Mitel and Yeastar. However, both Toshiba and Panasonic have announced their exit of the PABX business since year 2017 and 2020 respectively.
Are NEC phones VoIP?
NEC’s new, versatile communication platform, allows you to converge your voice and data networks and enjoy the many advantages of Voice over Internet Protocol (VoIP), the future of business communications. With the new norm, solutions working remotely like from homes are also available.
You Can Find Us Here…
3 Ang Mo Kio Street 62
Monday to Friday
8.30 am to 6.30 pm
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